PHP Class Whups_Mail, horde
Copyright 2004-2016 Horde LLC (http://www.horde.org/)
See the enclosed file LICENSE for license information (BSD). If you
did not receive this file, see http://www.horde.org/licenses/bsdl.php.
Show file
Open project: horde/horde
Public Methods
| Method |
Description |
|
|
processMail ( string $text, array $info, string $auth_user = null ) : Whups_Ticket |
Parse a MIME message and create a new ticket. |
|
Protected Methods
| Method |
Description |
|
|
_findAuthUser ( string $from ) : string |
Searches the From: header for an email address contained in one
of our users' identities. |
|
|
_findTicket ( array $info ) : integer |
Returns the ticket number matching the provided information. |
|
Method Details
_findAuthUser()
protected static method
Searches the From: header for an email address contained in one
of our users' identities.
|
protected static _findAuthUser ( string $from ) : string |
|
$from |
string |
The From address. |
| return |
string |
The Horde user name that matches the headers' From:
address or null if the users can't be listed or no
match has been found. |
_findTicket()
protected static method
Returns the ticket number matching the provided information.
|
protected static _findTicket ( array $info ) : integer |
|
$info |
array |
A hash with ticket information. |
| return |
integer |
The ticket number if has been passed in the subject,
false otherwise. |
processMail()
public static method
Parse a MIME message and create a new ticket.
|
public static processMail ( string $text, array $info, string $auth_user = null ) : Whups_Ticket |
|
$text |
string |
This is the full text of the MIME message. |
|
$info |
array |
An array of information for the new ticket.
This should include:
- 'queue' => queue id
- 'type' => type id
- 'state' => state id
- 'priority' => priority id
- 'ticket' => ticket id (prevents creation
of new tickets) |
|
$auth_user |
string |
This will be the Horde user that creates the
ticket. If null, we will try to deduce from
the message's From: header. We do NOT default
to $GLOBALS['registry']->getAuth(). |
| return |
Whups_Ticket |
Ticket. |