PHP Class Zendesk\API\Resources\Core\Tickets

Inheritance: extends Zendesk\API\Resources\ResourceAbstract, use trait Zendesk\API\Traits\Utility\InstantiatorTrait, use trait Zendesk\API\Traits\Resource\Defaults, use trait Zendesk\API\Traits\Resource\FindMany, use trait Zendesk\API\Traits\Resource\UpdateMany, use trait Zendesk\API\Traits\Resource\DeleteMany

Show file Open project: zendesk/zendesk_api_client_php

Protected Properties

Property	Type	Description
$lastAttachments	array

Public Methods

Method	Description
attach ( array $params = [] ) : Tickets
bulkUpdate ( )
collaborators ( array $params = [] ) : stdClass	List collaborators for a ticket
create ( array $params ) : stdClass	Create a ticket
createFromTweet ( array $params ) : stdClass	Create a ticket from a tweet
export ( array $params ) : stdClass	Incremental ticket exports with a supplied start_time
findTwicket ( array $params = [] ) : stdClass	Find a specific twitter generated ticket by id
getValidSubResources ( )
incidents ( array $params = [] ) : stdClass	List incidents for a ticket
markAsSpam ( mixed $id = null ) : stdClass	Mark a ticket as spam and suspend the requester
merge ( array $params = [] ) : stdClass
problemAutoComplete ( array $params ) : stdClass	Add a problem autocomplete
problems ( array $params = [] ) : stdClass	List all problem tickets
related ( array $params = [] ) : stdClass	Get related ticket information
traitCreate ( )
traitUpdate ( )
update ( integer $id = null, array $updateResourceFields = [] ) : null \| stdClass	Update a ticket or series of tickets
updateMany ( array $params ) : stdClass	Update a ticket or series of tickets

Protected Methods

Method	Description
setUpRoutes ( )	Declares routes to be used by this resource.

Private Methods

Method	Description
sendGetRequest ( $route, array $params = [] ) : stdClass	Wrapper for common GET requests

Method Details

attach() public method

public attach ( array $params = [] ) : Tickets
$params	array
return	Tickets

bulkUpdate() public method

public bulkUpdate ( )

collaborators() public method

List collaborators for a ticket

public collaborators ( array $params = [] ) : stdClass
$params	array
return	stdClass	\| null

create() public method

Create a ticket

public create ( array $params ) : stdClass
$params	array
return	stdClass	\| null

createFromTweet() public method

Create a ticket from a tweet

public createFromTweet ( array $params ) : stdClass
$params	array
return	stdClass	\| null

export() public method

Incremental ticket exports with a supplied start_time

public export ( array $params ) : stdClass
$params	array
return	stdClass	\| null

findTwicket() public method

Find a specific twitter generated ticket by id

public findTwicket ( array $params = [] ) : stdClass
$params	array
return	stdClass	\| null

getValidSubResources() public static method

public static getValidSubResources ( )

incidents() public method

List incidents for a ticket

public incidents ( array $params = [] ) : stdClass
$params	array
return	stdClass	\| null

markAsSpam() public method

Mark a ticket as spam and suspend the requester

public markAsSpam ( mixed $id = null ) : stdClass
$id	mixed	The ticket ID, or an array of ticket ID's to mark as spam
return	stdClass	\| null

merge() public method

public merge ( array $params = [] ) : stdClass
$params	array
return	stdClass	\| null

problemAutoComplete() public method

Add a problem autocomplete

public problemAutoComplete ( array $params ) : stdClass
$params	array
return	stdClass	\| null

problems() public method

List all problem tickets

public problems ( array $params = [] ) : stdClass
$params	array
return	stdClass	\| null

setUpRoutes() protected method

Declares routes to be used by this resource.

protected setUpRoutes ( )

traitCreate() public method

public traitCreate ( )

traitUpdate() public method

public traitUpdate ( )

update() public method

Update a ticket or series of tickets

public update ( integer $id = null, array $updateResourceFields = [] ) : null \| stdClass
$id	integer
$updateResourceFields	array
return	null \| stdClass

updateMany() public method