PHP 클래스 Whups_Driver, horde

__construct() 공개 메소드

Constructor

public __construct ( array $params ) : Whups_Driver_Base
$params	array	Parameter array.
리턴	Whups_Driver_Base

_json_decode() 보호된 메소드

Helper to decode attribute value, which may be a bare scalar value, or a json encoded structure that may contain large numeric strings that should not be taken as integers.

protected _json_decode ( $value ) : mixed
리턴	mixed	The decoded value.

_serializeAttribute() 보호된 메소드

Returns a serialized value, if necessary.

protected _serializeAttribute ( $value ) : string
리턴	string	The JSON encoded value if not already a string.

deleteQueue() 공개 메소드

Should be called by driver subclasses after successful removal from the backend. Takes only care of cleaning up queue permissions.

public deleteQueue ( integer $queueId )
$queueId	integer	The id of the queue being deleted.

deleteReply() 공개 메소드

Should be called by driver subclasses after successful removal from the backend. Takes only care of cleaning up reply permissions.

public deleteReply ( integer $reply )
$reply	integer	The id of the form reply being deleted.

filterTicketsByState() 공개 메소드

public filterTicketsByState ( $tickets, $state_category = [] )

formatComments() 공개 메소드

Converts a changeset array to a plain text comment snippet.

public formatComments ( array $comments, integer $ticket ) : string
$comments	array	A changeset list.
$ticket	integer	A ticket ID.
리턴	string	The formatted comment text, if any.

getAllTicketAttributesWithNames() 공개 메소드

This method will check if external attributes need to be fetched from hooks or whether to use the standard ones defined within Whups.

public getAllTicketAttributesWithNames ( $ticket_id ) : array
리턴	array	List of attributes.

getAttributesForType() 공개 메소드

Returns the attributes for a ticket type.

public getAttributesForType ( $type = null ) : array
리턴	array	A list of attributes.

getCategories() 공개 메소드

public getCategories ( )

getHistory() 공개 메소드

Fetch ticket history

public getHistory ( integer $ticket_id, Horde_Form $form = null ) : array
$ticket_id	integer	The ticket to fetch history for.
$form	Horde_Form
리턴	array

getQueue() 공개 메소드

public getQueue ( $queueId )

getQueues() 공개 메소드

public getQueues ( )

getVersion() 공개 메소드

public getVersion ( $version )

getVersionInfo() 공개 메소드

public getVersionInfo ( $queue )

getVersions() 공개 메소드

Returns a hash of versions suitable for select lists.

public getVersions ( $queue, $all = false )

mail() 공개 메소드

We do some ugly work in here to make sure that no one gets comments mailed to them that they shouldn't see (because of group permissions).

public mail ( array $opts )
$opts	array	Option hash with notification information. Possible values: - ticket: (Whups_Ticket) A ticket. If not set, this is assumed to be a reminder message. - recipients: (array|string) The list of recipients, with user names as keys and user roles as values. - subject: (string) The email subject. - view: (Horde_View) The view object for the message text. - template: (string) The template file for the message text. - from: (string) The email sender. - new: (boolean, optional) Whether the passed ticket was just created.

setAttributes() 공개 메소드

Set ticket attributes

public setAttributes ( array $info, Whups_Ticket &$ticket )
$info	array	Attributes to set
$ticket	Whups_Ticket	The ticket which attributes to set.