PHP Класс Whups_Driver, horde

__construct() публичный Метод

Constructor

public __construct ( array $params ) : Whups_Driver_Base
$params	array	Parameter array.
Результат	Whups_Driver_Base

_json_decode() защищенный Метод

Helper to decode attribute value, which may be a bare scalar value, or a json encoded structure that may contain large numeric strings that should not be taken as integers.

protected _json_decode ( $value ) : mixed
Результат	mixed	The decoded value.

_serializeAttribute() защищенный Метод

Returns a serialized value, if necessary.

protected _serializeAttribute ( $value ) : string
Результат	string	The JSON encoded value if not already a string.

deleteQueue() публичный Метод

Should be called by driver subclasses after successful removal from the backend. Takes only care of cleaning up queue permissions.

public deleteQueue ( integer $queueId )
$queueId	integer	The id of the queue being deleted.

deleteReply() публичный Метод

Should be called by driver subclasses after successful removal from the backend. Takes only care of cleaning up reply permissions.

public deleteReply ( integer $reply )
$reply	integer	The id of the form reply being deleted.

filterTicketsByState() публичный Метод

public filterTicketsByState ( $tickets, $state_category = [] )

formatComments() публичный Метод

Converts a changeset array to a plain text comment snippet.

public formatComments ( array $comments, integer $ticket ) : string
$comments	array	A changeset list.
$ticket	integer	A ticket ID.
Результат	string	The formatted comment text, if any.

getAllTicketAttributesWithNames() публичный Метод

This method will check if external attributes need to be fetched from hooks or whether to use the standard ones defined within Whups.

public getAllTicketAttributesWithNames ( $ticket_id ) : array
Результат	array	List of attributes.

getAttributesForType() публичный Метод

Returns the attributes for a ticket type.

public getAttributesForType ( $type = null ) : array
Результат	array	A list of attributes.

getCategories() публичный Метод

public getCategories ( )

getHistory() публичный Метод

Fetch ticket history

public getHistory ( integer $ticket_id, Horde_Form $form = null ) : array
$ticket_id	integer	The ticket to fetch history for.
$form	Horde_Form
Результат	array

getQueue() публичный Метод

public getQueue ( $queueId )

getQueues() публичный Метод

public getQueues ( )

getVersion() публичный Метод

public getVersion ( $version )

getVersionInfo() публичный Метод

public getVersionInfo ( $queue )

getVersions() публичный Метод

Returns a hash of versions suitable for select lists.

public getVersions ( $queue, $all = false )

mail() публичный Метод

We do some ugly work in here to make sure that no one gets comments mailed to them that they shouldn't see (because of group permissions).

public mail ( array $opts )
$opts	array	Option hash with notification information. Possible values: - ticket: (Whups_Ticket) A ticket. If not set, this is assumed to be a reminder message. - recipients: (array|string) The list of recipients, with user names as keys and user roles as values. - subject: (string) The email subject. - view: (Horde_View) The view object for the message text. - template: (string) The template file for the message text. - from: (string) The email sender. - new: (boolean, optional) Whether the passed ticket was just created.

setAttributes() публичный Метод

Set ticket attributes

public setAttributes ( array $info, Whups_Ticket &$ticket )
$info	array	Attributes to set
$ticket	Whups_Ticket	The ticket which attributes to set.